Polk Education Association

PCPS Employee Benefits Survey 2026

Your confidential feedback helps the Polk Education Association negotiate and advocate for better health benefits on behalf of all bargaining unit members.

All responses are anonymous and will be aggregated for analysis. Please be as honest and specific as possible.

10–15 minutes

Anonymous & Confidential

Plan Year: January–December 2026

Section 1

Your Employment at PCPS

1. What is your primary employment type?

Educational Support Personnel (ESP) CBA Paraeducator CBA Teacher CBA

2. Are you currently enrolled in PCPS-sponsored health insurance?

Yes No — You may skip to Section 8

3. Who is covered under your current health insurance plan?

Employee Only Employee + Spouse Employee + Child(ren) Employee + Spouse + Child(ren)

Section 2

Medical Coverage & Services

Rate your satisfaction with the following services through the PCPS Health Plan (Meritain/Aetna).

Service Type	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Preventive Care (annual physicals, screenings)
Primary Care Physician (PCP) Visits
Specialist Visits
Mental Health Services (including Lantern)
Teladoc Virtual Care
Employee Clinics (Marathon Health)
Urgent Care Services
Emergency Room (ER) Services

Section 3

Prescription Drug Coverage

1. How satisfied are you with the WellDyne pharmacy network and prescription drug coverage overall?

2. Have you experienced issues with the prior authorization (pre-authorization) process for either medical services or prescription drugs?

Yes — for a medical service or procedure Yes — for a prescription drug Yes — for both medical and pharmacy No — I have not had pre-authorization issues N/A — I have not needed prior authorization

3. If you experienced a prior authorization issue, how would you rate the overall process?

Easy — resolved quickly with minimal effort Moderate — required some effort but was resolved Difficult — caused delays in receiving care or medication Very difficult — my request was denied and not resolved to my satisfaction N/A — Have not gone through this process

4. Have you used RxValet for specialty medications or prescription assistance?

Yes, and found it helpful Yes, but did not find it helpful No, have not used Was not aware of this service

5. Please rate your satisfaction with prescription drug costs at your tier level:

Medication Type	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Generic medications (Tier 1–2, $8)
Brand-name medications (Tier 3–4)
Specialty medications (Tier 5–6)

Section 6

Cost & Affordability

1. Please rate your satisfaction with the affordability of the following cost components:

Cost Component	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Premium contributions (spouse and/or dependent coverage)
Annual individual deductible ($900)
Annual family deductible ($1,800)
Office visit copay — PCP/Specialist ($50)
Embold Health (Care Finder) quality doctor copay ($35)
Individual out-of-pocket maximum ($5,000)
Family out-of-pocket maximum ($9,000)
Prescription drug costs (overall)

2. To what extent have your health insurance costs created financial strain for you or your family?

Significant strain Moderate strain Minor strain No strain at all

Section 8

Overall Satisfaction & Priorities

1. On a scale of 0–10, how likely are you to recommend PCPS health benefits to a new employee? 0 = Not at all likely · 10 = Extremely likely

2. Rank your top 3 health insurance priorities (1 = most important; leave blank if not a priority):

Lower monthly premiums for spouse and/or dependent coverage

Lower deductibles and copays

Broader network of doctors and hospitals

Comprehensive prescription drug coverage

Excellent mental health coverage

Access to employee clinics, wellness centers and programs

3. If you had to make a trade-off, which would you prefer?

Lower monthly premiums, but higher out-of-pocket costs when I need care Higher monthly premiums, but lower out-of-pocket costs when I need care I am satisfied with the current balance

Section 9

Open-Ended Feedback

Your detailed insights are extremely valuable to the PEA. Please be as specific as possible.

1. What is the single most important improvement you would like to see in PCPS health and wellness benefits?

2. Are there specific benefits or services not currently offered that you believe should be?

3. Please describe any specific pain points or frustrations you have experienced with our current health plan or providers.

4. Please share any positive experiences or success stories you've had with your health benefits.

PCPS Benefits Survey Dashboard

Polk Education Association · Real-time analytics · 2026

Filter Results

Total Responses

0

survey submissions

Response Rate

0%

of eligible members

Avg NPS Score

—

Enrollment Rate

—

enrolled in PCPS plan

Avg Satisfaction

—

(out of 5.0)

Financial Strain

—

report sig. or mod. strain

Coverage Satisfaction by Service Avg Score / 5.0

Excellent (4.0+)

Good (3.5–3.99)

Fair (3.0–3.49)

Needs Attention (<3.0)

No data yet — submit a survey to populate

Cost & Affordability Ratings Avg Score / 5.0

No data yet

Top Employee Priorities #1 Votes

No priority data yet

Provider Network Assessment

Network Metric	Response Distribution	Dominant Response	Status
No network data yet

Service Awareness & Utilization

No utilization data yet

Mental Health Challenges (Dissatisfied Members)

Prior Authorization Experience % of respondents

No pre-authorization data yet

Recent Member Feedback

No comments submitted yet

All Survey Responses

Date/Time	CBA Type	Enrolled	Coverage	NPS	Avg Sat.	Strain
No responses yet. Share the survey link with PEA members.